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Upcoming Changes to Our Phone System

On Thursday, May 1st, our claims department will undergo a phone system change. We anticipate transitional delays and high call volume.
We understand this is a busy time, and we will be working hard to make the transition as smooth as possible.

Thank you for your patience while we make improvements to our phone system.

It Pays To Be a Contract Holder

When money is tight and your vehicle breaks down, an ¾ÅŠćÖ±²„service contract can be a financial lifesaver. Depending on the nature of the repair, it could easily save you hundreds or even thousands of dollars. That’s money that would otherwise come right out of your pocket, or get charged to your credit card if you couldn’t afford the repair right away. 

Don’t take chances. The next time you purchase a new or used vehicle, ask your dealer if they offer the protection of ¾ÅŠćÖ±²„vehicle service contracts. It’s a smart move! 

Why iA American

Why You Should Choose iA American

Other companies offer vehicle service contracts. How is ¾ÅŠćÖ±²„any different?  

For one, we’re part of iA Financial Group, one of the largest insurance companies in Canada. With assets of C$196.2 billion as of November 2021, iA Financial Group has a proud history that dates back all the way to 1892. For more information about our parent company, please visit .

For another, iA American’s roots run deep and strong. All told, we’ve been protecting our customers’ vehicles for nearly 40 years! You can be confident that ¾ÅŠćÖ±²„has the strength and the know-how you can count on to protect your vehicle and your finances from sudden and expensive repairs. Today. Tomorrow. For the years to come. 

Protect Yourself From Expensive Vehicle Repairs

In 2022, ¾ÅŠćÖ±²„paid out $217,022,387 in claims. Consider that figure for a moment. That’s an astonishing amount of money, and every single dollar represents a dollar that our valued contract holders didn’t have to pay themselves when their vehicles needed a sudden and expensive repair.

How the Claim Process Works

Taking your vehicle in for repairs can be stressful. We all feel that added anxiety of the unknown, and the possible looming cost of auto repairs. That’s why it’s such a great idea to protect your vehicle, and your finances, by purchasing an ¾ÅŠćÖ±²„service contract before trouble happens down the road: 

A+ BBB Rating

A+ BBB Rating and Accreditation. We’re proud that the Better Business Bureau has awarded ¾ÅŠćÖ±²„its top rating for honesty and integrity.

¾ÅŠćÖ±²„Offers

¾ÅŠćÖ±²„Offers More Coverage Options 

What sort of vehicles does ¾ÅŠćÖ±²„provide coverage for? Take a deep breath, because it’s a really long list: new and used cars, trucks, SUVs, motorcycles, scooters, ATVs, UTVs, snowmobiles, personal watercraft, jetboats, motor homes, towables, campers, and more! In addition to mechanical repairs, we provide coverage to help repair dents & dings, repair or replace damaged tires & wheels, refurbish the appearance of your vehicle’s interior and exterior, and coverage for financial assistance when your vehicle is stolen or totaled in a collision.  

¾ÅŠćÖ±²„Offers More Immediate Assistance 

¾ÅŠćÖ±²„service contract are specifically designed to provide you with the help you need, right when you need it. Depending upon your contract, you may enjoy some or all of the following important benefits:

  • Towing reimbursement to get your vehicle to the repair facility quickly 
  • Rental car reimbursement, so you can get to work or get the kids from daycare 
  • Emergency roadside assistance to help you with flat tire changes, lock-out assistance, fuel and fluid deliver, and other helpful services
  • Trip interruption reimbursement to help you with lodging and meal expenses when your vehicle breaks down while you're on vacation.

¾ÅŠćÖ±²„Offers More Help With Claims 

¾ÅŠćÖ±²„offers fast, friendly, fair and accurate claims adjudication thanks to the advantage of having multiple Claims Centers all across the USA.

For mechanical claims, you’ll be happy to know that many of our automotive claims representatives are ASE-certified technicians. This means they're fully trained automotive professionals who know cars and trucks just as well as the mechanics who repair your vehicle. You couldn't ask for someone more qualified to assist you with your automotive claim.

And when it comes to handling claims for Appearance Protection, Theft, Dent & Ding, GAP and more, ¾ÅŠćÖ±²„offers the best service in the business.

No one does it better. We’ll stake our reputation on that. No matter what type of claim you may have, you can trust the pros at ¾ÅŠćÖ±²„to be there when you need us. Always.

True Claims Stories

Customerā€™s Claim Approved Even After Contract Expires

Mar 11, 2021

Although the repair was covered by her service contract, the customer waited and didnā€™t have her vehicle repaired right away. After that, her contract expired. Learn what happened next:

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Customer with Only Seven Miles Left on Her Contract Gets Superior Service!

Mar 18, 2021

With Only Seven Miles Left on Her Contract, Customer Gets Superior Service. Ms. Jones estimated that her preferred repair facility was ā€œabout 16 miles away.ā€ Unfortunately, if she drove the vehicle another seven miles, her service contract would automatically terminate. Learn what happened next:

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Claims Adjudicator's Experience Saves the Day for Contract Holder and Dealer!

Mar 30, 2021

When Ms. Sā€™s 2014 Chevrolet Impala began to exhibit problems caused by electrical ā€œgremlins,ā€ she brought it to her local shop to have it repaired. Fortunately, back when she bought her vehicle, she also protected it from all sorts of gremlins by purchasing one of our vehicle service contracts.

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Are You Already a Contract Holder?

Whether you need a copy of your contract, want to check on the status of a claim, or have a general “how to” question, ¾ÅŠćÖ±²„is ready with the answers and assistance you need. 

Get Help